The Richmond Dental Centre
User Reviews
The Richmond Dental Centre is a Persian/Iranian Dentist based in Toronto. This listing has been verified via Google Places with a rating of 4.9 stars based on 1231 customer reviews. Highly recommended for the Persian-speaking community in Toronto.
I’ve never written a negative review before, but after a recent experience, I felt it was important to share. I visited this clinic because I was having some discomfort in my back molar. I have a slight crack in a tooth that had previously been filled. The dentist informed me that my only option was to extract the tooth and replace it with an implant, which would cost $4,800. I asked three separate times if extraction was truly the only option and if a root canal, or refilling could work and each time she told me that unfortunately it was, and that delivering this kind of news was the hardest part of the job. Not feeling fully confident in her recommendation, I decided to seek additional opinions. I consulted three different dentists, and all of them said there was absolutely no need to extract the tooth. They reviewed my X-rays and explained that the tooth was stable. They recommended a more conservative approach to preserve my natural tooth. In the end, all I needed was a simple refill, and my discomfort is now completely gone. Based on my experience, I strongly recommend seeking a second opinion if you’re receiving dental advice here.
First dental appointment was worth it, from the day of appointment booking, the receptionist (a beautiful black princess) was welcoming and great, she took her time to explain things to me. Again, on the day of appointment, Zara the dentist was superb in her work and took me through every step she took. I had an awesome first appointment with a dentist, and it won't be my last visit. I give them 5 star .
Highly not recommended. After a year, I finally decided to write this review. At the end of last year, I booked a dental cleaning at this clinic, and the experience was extremely painful. During the procedure, I repeatedly told the dentist that I was in significant pain and discomfort, but the only response I received was an impatient comment: “Be strong, OK?” That moment was incredibly discouraging. I had to stop the treatment because the pain was simply unbearable. The cleaning was only half completed, yet I was still charged the full bill. After returning home, I suffered from headaches for three days. For a long time, I even questioned myself — wondering if it was my problem, if I was being too sensitive or difficult. It wasn’t until a year later, when I finally rebuilt my confidence and went to another dental clinic, that I truly felt the difference in professionalism and care. Only then did I realize the issue was never me. Every time I think about paying my time, money, and energy just to be told “Be strong, OK?”, I feel this review needs to be written. It’s not that I wasn’t strong enough — it was the technique and professionalism that were far too “strong.”
Nobody likes going to the dentist.... But we have to. I'm glad I chose Richmond dental centre. All of the staff have been incredibly friendly, and I really do feel like they take care of my well-being with every single visit. Every part of the process was explained thoroughly, any concern or side effect I might experience after each treatment has been explained so there will be no surprises afterwards, so I've always left with a smile (even with the awkward half drooping lip smile from the anesthetic) My dentist was Christina which has done an incredible job and made sure I would feel comfortable throughout the entire treatment, even though I'm a person who does not complain at all, she checked for my well-being throughout the treatment over a dozen times. She even made sure to bring up and check any concerns she might have with my insurance coverage before starting the treatment, even though I feel like that is not even supposed to be part of her role, It's much appreciated. The only slightly negative takeaway that I would like to see improved in the future is perhaps a little bit more transparency with the documents and billing. I would really appreciate getting a statement automatically after each visit, or even the entire treatment plan at first. Especially if this is something I would need to cross reference with my insurance coverage. This is something that the staff has been able to pull manually for me, but I do prefer getting it automatically after each visit.
The dental clinic is neat clean and right on the main road They have appointments you could book online or via call for consulting tooth cleaning etc All dental doc , hygienists are females here, even the receptionist! I like how they work and are systematic Probably my first dental clinic that has a screen with Netflix on the ceiling running on the tv lol!
Congratulation!