Fare Makers
User Reviews
Fare Makers is a Persian/Iranian World Tour based in Defence Housing Authority. This listing has been verified via Google Places with a rating of 3.8 stars based on 150 customer reviews. Highly recommended for the Persian-speaking community in Defence Housing Authority.
The travel agent Zain ul Abideen booked tickets for me and my husband to Dubai via Airblue. He sent a voice message to my husband 24 hours before the flight stating that our flight has been cancelled. However the next day while we casually checked our flight number on google it was confirmed. We tried calling Zain ul Abideen who did not pick our calls. We called Air Blue helpline and they confirmed our flight was on time. We called faremakers and got connected to a new agent Mishal or Vishal who instead of helping the panicked us started arguing that we are not responsible for this or if you miss the flight we will not compensate. Mind you this was 4.5 hours before we were supposed to fly! Eventually after long arguing they confirmed our flight. We had to prepare and packed in hassle! It was the most horrible experience ever. I honestly was quite sure that we will miss the flight given the circumstances. I honestly wish I can take them in court for this misinformation and emotional distress.
After sales service is pathetic
Lack professionalism . If u are booking an international ticket then be extra careful . The passenger name column has a flaw . It has a feature of auto filling . So if you have travelled domestic previously with not full name , then trouble starts . You book your international ticket with not full name as its auto filled . Later when you ask for ok on board stamp , they refuse as the name is not fully mentioned on ticket as on passport . For correction they charge almost same price as the ticket . And their customer service never properly respond/help . So better be carefull .
I’m reaching out to provide feedback regarding a recent interaction with your team. Unfortunately, I experienced a lack of professionalism during the conversation. Initially, I was given responses that felt dismissive and unhelpful, which not only wasted time but also left a negative impression. To further add to my disappointment, I was later told that I was wasting your time. This comment was unnecessary and unprofessional, particularly given the context. As a customer seeking assistance, I expect a respectful and constructive approach to resolving queries. I believe in the importance of open communication and mutual respect in customer service interactions. I hope you’ll take this feedback constructively to improve future engagements with your clients.
Do not even contact them. Ever! They will tell you high fare and then they will spam call you all the time. I am tired of them. I am getting their spam marketing calls even after 5 years of just asking a ticket price. Never contacting them again. Told them never to call me but they would call you for marketing at any time. Even late at night. So please avoid these scammers. They do not have anything good to offer. irritating staff too.
Congratulation!